Performance Management
Performance management is the process of ensuring that a set of activities and outputs meets an organization's goals in an effective and efficient manner.
It is not a simple task to give direction and reach strategic decisions that are carried through by all parties involved. This is especially the case in large organizations as well as smaller businesses. On top of this, chosen strategies often suffer a loss in traction over time and are quickly forgotten and put aside.
Performance measurement is an important part of any organization’s strategy for success and growth. Many companies have implemented their own employee review process. Still, these processes can be ineffective or inefficient due to poor planning and implementation.
There are two main types of performance management systems:
- Employee performance – to ensure that employees are using their time wisely, it is crucial to implement a well-designed performance management system that will help improve productivity while increasing morale among employees. A properly designed system should give both upper management and lower-level staff visibility into how each employee performs on a day-to-day basis. Performance management also aims at developing an employee so they perform their role to the best of their ability.
- Organizational Performance Management – these types help you achieve your ultimate goals as an organization. These must allow for flexibility so that when changes occur within your business models, such as mergers or acquisitions, you can easily accommodate those changes without disrupting your current operations. Three (3) Organizational Performance Management Systems:
- Balanced Scorecards
- Management By Objective (MBO)
- Resource Planning
In fact, good performance management focuses on improving the skills that help an employee do their job better. This means that it is about the strategic alignment of one’s work to the group and organizational goals.
What We Do
- Develop your organisation’s Sustainability Balance Scorecard (SBSC) with the following six perspectives –
- Financial
- Customer
- Internal Process
- Learning and Innovation
- Employee Experience
- Environment and Community
- Align your strategy maps and their companion SBSC to communicate strategic objectives with target-setting to help cross-functional employee teams align their behaviour to the strategy and to better collaborate.
- Develop winning KPIs, ascertain your organisation’s critical success factors, replace the annual planning process with quarterly rolling planning.
- Create clarity of purpose, wider ownership, empowerment, and fulfilment at all levels of the organisation from aligning the daily staff actions to the organisation’s critical success factors.
What You Get
- SBSC integrated with your organisation’s planning and budgeting processes, creating a strategy-focused organisation.
- Clarifying Strategy by bringing simplicity and understanding to the executive team in terms of the strategy and interplay between departmental silos in addition to pinpointing employees as to how they contribute to strategic success.
- Tactical Action Plan and Implementation Plan, giving a clear roadmap to everyone showing how the strategy will be translated into action with the SBSC being used to stay on track and to monitor execution.
- Strategy Map and Tactical Action Plan aligning business units around the strategy focusing on strategic themes forcing departments to work together, breaking down silo barriers.
- SBSC communicating and cascading the strategy through your organisation giving each level the opportunity to contribute to organisational success.
- Giving executives the ability to communicate with functional managers about how to achieve strategic goals.
- Giving functional managers the ability to provide feed-back to executives regarding capability and capacity.
- A SBSC as an agenda item gives executive meetings a central focus on strategic leadership, monitoring and managing strategic execution instead of being embroiled in operational performance, something better left to managers.
- Advice on your choice of technology and software.
- Corporate Governance and Compliance.
- Sustainability Balance Scorecard and performance management training.